Key Roles and Responsibilities

• Provide general administrative and office support.
• Manage correspondence, calls, documents, visitors, and office communication.
• Coordinate meetings, appointments, calendars, events, travel, and logistics.
• Prepare reports, letters, meeting agendas, minutes, and other official documents.
• Maintain accurate physical and electronic records while ensuring confidentiality.
• Monitor office supplies, equipment, and maintenance requirements.
• Support HR activities, including employee records, onboarding, leave management, and recruitment coordination.
• Assist with budgets, invoices, expenses, and payment documentation.
• Prepare administrative reports and ensure compliance with office policies and procedures.
• Perform other duties assigned by management.

Qualifications and Experience

• Diploma or Bachelor’s degree in Business Administration, Office Management, Human Resource Management, Secretarial Studies, or a related field.
• At least 1–2 years of experience in an administrative or office support role.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Experience using office management or administrative systems is an added advantage.

Key Skills and Competencies

• Excellent communication, interpersonal, and customer-service skills.
• Strong organizational, time-management, and record-management skills.
• Ability to manage multiple tasks, meet deadlines, and work under minimal supervision.
• Strong attention to detail, accuracy, and problem-solving ability.
• Professional telephone and email etiquette.
• High level of integrity, confidentiality, and professionalism.
• Ability to work independently and collaboratively as part of a team.