Customer Service Representative

Key Responsibilities:

• Welcome and assist customers in a friendly and professional manner.
• Respond to customer inquiries and provide accurate information about products and services.
• Handle customer complaints and resolve issues promptly and professionally.
• Build and maintain positive relationships with customers to ensure high customer satisfaction.
• Promote company products and services where appropriate.
• Assist in marketing and promotional activities when required.
• Maintain accurate customer records and prepare basic reports.
• Work collaboratively with team members to achieve company objectives.

Requirements:

• Female applicant.
• Previous experience in a customer service role is required.
• Fluent in spoken and written English.
• Excellent communication and interpersonal skills.
• Must be presentable, courteous, and customer-focused.
• A background in marketing or sales is an added advantage.
• Ability to multitask and work in a fast-paced environment.
• Must reside in or around Asokwa, Kumasi, or be willing to commute.

Qualifications:

• Minimum of SHS, HND, or Bachelor's Degree.

What We Offer:

• Competitive salary.
• Professional and supportive work environment.
• Opportunities for career growth and development.
• Continuous training and skill enhancement.

Location: Asokwa, Kumasi

Salary: Attractive