Hiring company
Customer Service Personnel
📍 Greater Accra, Ghana
💼 On-site
⏰ Full Time
📋 Permanent Contract
🏷️ Customer Service and Call Center
Work mode: On-site · Location: Greater Accra, Ghana · Schedule: Full Time.
Minimum Experience
1 year
Application Deadline
📅 31 Dec 2026
Interested in this job?
Create your profile in 30 seconds and we'll apply for you automatically
Job Description
Key Responsibilities:
- Respond promptly and professionally to all inbound WhatsApp, call, and DM inquiries
- Follow the Qualify → Frame Value → Then Price framework to guide prospects toward booking, rather than leading with price
- Accurately capture client details and log every inquiry/booking in the tracking system (Jira/Google Sheets)
- Coordinate booking confirmations with the Field Dispatch Lead
- Follow up on quotes sent, unconverted leads, and post-service check-ins
- Handle complaints or service adjustments calmly, escalating when needed
- Maintain up-to-date knowledge of services, pricing, and promotions
- Support data hygiene — clean, complete, duplicate-free records
- Uphold confidentiality given the premium, high-trust clientele [20:10, 02/07/2026] Christiana Adjei:
Required Skills and Qualities:
- Excellent written and spoken English
- Strong phone/WhatsApp etiquette, high-volume conversation management
- Sales instinct — rapport, value framing, closing without being pushy
- Organized, detail-oriented, reliable with follow-up
- Calm and solutions-focused under pressure
- Comfortable with WhatsApp Business, Google Sheets (Jira training provided)
- bachelor’s degree prior customer service/sales/hospitality experience preferred
Location: Accra
Salary: Attractive
Saplic and real companies never ask you for money to apply, train or hire you. If they do, report the job.
About the Company
Jobberman Third Party publishes its vacancies in Ghana through Saplic. Profile created automatically.
Similar jobs
Human Resources & Admin Officer🏢 Jobberman Third Party📍 Greater Accra, Ghana💼 On-site⏰ Full Time📋 Permanent Contract🏷️ Human Resources Business Development & Telesales Consultant🏢 Jobberman Third Party📍 Greater Accra, Ghana💼 On-site⏰ Full Time📋 Permanent Contract🏷️ Sales Cook🏢 Jobberman Third Party📍 Greater Accra, Ghana💼 On-site⏰ Full Time📋 Permanent Contract🏷️ Hospitality and Tourism 
Bilingual Host / Receptionist- Sandbox🏢 A reputable company📍 Greater Accra, Ghana💼 On-site⏰ Full Time📋 Permanent Contract🏷️ Customer Service and Call Center Customer Service Representative🏢 Jobberman Third Party📍 Ashanti, Ghana💼 On-site⏰ Full Time📋 Permanent Contract🏷️ Customer Service and Call Center 
Customer Service Advisor🏢 Tap Growth ai📍 Greater Accra, Ghana💼 On-site⏰ Full Time📋 Permanent Contract🏷️ Customer Service and Call Center