CUSTOMER CARE EXECUTIVE

to be the face of our business and drive daily sales.

Key Responsibilities:

Customer Service:

Greet customers warmly, understand their needs, and provide expert product recommendations.

Sales Generation:

Process transactions accurately, handle cash and digital payments, and actively promote special offers to meet daily/monthly sales targets.

Inventory Management:

Monitor stock levels on the showroom floor, restock shelves, and assist with regular stock counts.

Store Maintenance:

Ensure the counter area, display shelves, and overall showroom are clean, organized, and visually appealing.

Qualifications & Requirements:

Minimum of a diploma in Business Administration, Marketing, or a related field.

Proven experience in retail sales, customer service, or a similar front-facing role.

Excellent communication skills in English and Chichewa.

Strong basic math skills and familiarity with Point of Sale (POS) systems.

A friendly, energetic, and professional demeanor with the ability to multitask in a busy environment.