Program Execution

• Executes all program and project activities with a focus on efficiency, quality, and maintaining a success rate above 90%. 
• Manages program implementation, ensuring tasks are completed on or ahead of schedule. 
• Leads and documents program meetings to support clear communication and stakeholder accountability. 
• Keeps stakeholders informed on progress and milestones, ensuring transparency and alignment with organizational goals. 

Impact Management

• Collect and constantly update data for impact management. 
• Gathering documentation from stakeholders and internal work to back data collection. 
• Document and report all programs as required. 
• Organize and archive documentation for easy retrieval and reference. 
• Research and monitor ongoing development and sustainability of Impact Malaysia’s training framework. 

Resource Development

• Contribute support to all resource development efforts for the brand. 
• 80% of targeted research work met for program development. 
• Contribute to native communications contents. 

Outreach and Community Building

• Expand brand’s participation or audience pool. 
• Ensure all program attendance quotas are met. 
• Ensure sufficient program partnership with relevant institutions and provide strategic input from communities towards targeted program impact and efficiency. 
• Maintain a database of program experts and stakeholders and do stakeholder engagement for program execution. 

General Management

• Supports the strategy, planning, execution, and monitoring of Impact Malaysia’s programs and initiatives. 
• Ensures quality control across finance, administration, systems, and resource management to meet business internal goals. 
• Manages digital storage systems and production assets, ensuring proper documentation and archiving. 
• Engages in continuous capacity building, shares knowledge with the team, and handles ad-hoc duties as needed. 

Communications & Government Affairs

• Ensure clear and compliant communication of programs and social impact content to the public. 
• Collaborate with Government Affairs on government-related matters, compliance, and relevant tasks. 
• Prepare accurate and accessible routine reports for management review. 
• Coordinate communications, reports, and submissions to the Ministry of Youth & Sports and other government agencies.