FRONT DESK / ADMIN CLERK

1. Front Desk & Reception Duties

• Welcome and attend to clients, visitors and guests professionally.
• Answer incoming telephone calls, respond to general enquiries and direct calls to the relevant personnel.
• Receive, sort and distribute incoming mail, documents and parcels.
• Arrange appointments, manage meeting room bookings and coordinate visitors.
• Maintain a neat, clean and presentable reception area.

2. General Administrative Support

• Perform general clerical and administrative duties, including filing, photocopying, scanning and printing documents.
• Prepare, type and update letters, forms, reports and other documents as required.
• Maintain proper filing systems for physical and electronic documents.
• Manage office stationery and supplies, including monitoring stock levels and arranging replenishment.
• Assist with data entry, record keeping and updating office databases.
• Handle outgoing mail, courier arrangements and document dispatch.

3. Office Coordination

• Coordinate meetings and appointments and assist with meeting preparations.
• Liaise with suppliers, courier companies, building management and service providers.
• Monitor office equipment and arrange servicing or repairs when necessary.
• Assist in maintaining office cleanliness, organisation and daily operations.

4. Document & Correspondence Handling

• Receive, record and distribute documents accurately and promptly.
• Maintain records of incoming and outgoing correspondence.
• Ensure documents are delivered to the appropriate personnel on time.
• Handle confidential documents and information with discretion.

5. Other Duties

• Provide administrative support to management and colleagues as required.
• Assist with ad hoc assignments and other office-related duties assigned by the management.

Requirements

• Minimum SPM or equivalent qualification.
• Fresh graduates and entry-level candidates are welcome to apply.
• Basic computer skills, including Microsoft Word, Excel and email.
• Good communication and interpersonal skills.
• Organised, responsible, punctual and attentive to detail.
• Able to work independently and as part of a team.
• Good command of English and Bahasa Malaysia. Knowledge of Mandarin is an advantage, if applicable.