Responsibilities:

• Customer Experience & Communication
• Scheduling & Logistics
• Administration & Record-Keeping

Requirements:

• High school diploma or equivalent (Diploma/Degree in Office Management, Business Administration, or related fields is a plus).
• 1–3 years of experience in front-desk reception, administrative support, or customer service roles.

Skills & Competencies:

• Fluent with spreadsheets (MS Excel / Google Sheets), word processing, and messaging tools (WhatsApp Business, email).
• Outstanding time-management skills with the ability to handle high-volume scheduling without conflicts.
• Clear, friendly, and professional verbal and written communication.
• Ability to handle client complaints or scheduling conflicts calmly and efficiently.
• Punctual, detail-oriented, and dependable with client records and payment handling.