Skincare & Spa Consultant

Location: Awka, Anambra State

Work Arrangement: Onsite

Salary: ₦150,000 per month

Swiftly Support is recruiting for a knowledgeable Skincare & Spa Consultant who can assess customer needs, explain suitable skincare options and guide customers towards appropriate spa services. Applicants must arrive with foundational skincare and spa-service knowledge; training will build on existing knowledge rather than start from zero.

Key Responsibilities

• Conduct respectful consultations to understand skin concerns, preferences, goals, sensitivities and service expectations.
• Explain product use and general skincare routines accurately within the limits of training and professional scope.
• Recommend suitable retail products and spa treatments based on the customer's stated needs and available services.
• Explain treatment preparation, expected experience, aftercare and when a customer should seek advice from a qualified health professional.
• Maintain consultation records with consent and protect customer privacy.
• Coordinate with therapists, Front Desk and Sales to support bookings, product availability and smooth handovers.
• Avoid diagnosing medical conditions or promising guaranteed results; refer contraindications or concerns to the appropriate qualified professional.

Requirements / Qualifications

• Demonstrable foundational knowledge of skincare, common product categories, skin types/concerns and spa treatments.
• Prior experience in skincare consultation, beauty retail, spa reception or a related role is preferred.
• Strong listening, explanation, product-learning and ethical sales skills.
• Professional, discreet and willing to keep learning about products and services.

What Success Looks Like

• Consultation quality and record completeness.
• Customer satisfaction.
• Appropriate product and service recommendations.
• Conversion to relevant bookings or purchases.
• Follow-up completion.
• Compliance with referral and safety rules.

Reporting Line: Operations Coordinator / Store Manager, except where a specific escalation or external-service relationship applies.

their CV and the position they are applying for or via WhatsApp .

Application Note: Only shortlisted candidates may be contacted.