Administrative Assistant- Hospital Exeperience Preferred
Work mode: On-site · Location: Nairobi, Kenya · Schedule: Full Time.
Minimum Experience
1 year
Application Deadline
📅 31 Dec 2026
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Job Description
Qualifications & Requirements:
- Diploma, Certificate, or bachelor’s degree in business administration, Health Administration, or a related field.
- Minimum of 3 years’ experience in a healthcare or hospital administrative role.
- Proficiency in office software (MS Office) and familiarity with billing or hospital management systems.
- Excellent communication, interpersonal, and customer service skills.
- High level of professionalism, organizational skills, and attention to detail.
- Ability to work effectively within a multidisciplinary team and under pressure.
- Key Responsibilities:
Greet and assist patients, visitors, and clients in a professional, courteous, and patient-centered manner.- Handle patient registration, appointment scheduling, and general inquiries efficiently.
- Answer phone calls, respond to queries, and direct calls appropriately while maintaining a high standard of customer service.
- Manage billing, invoicing, and payment processing accurately and promptly.
- Maintain accurate patient records, files, and administrative documentation in compliance with facility policies.
- Coordinate with clinical, laboratory, and administrative staff to ensure seamless patient flow and service delivery.
- Support office operations, including filing, correspondence, and inventory tracking.
- Uphold confidentiality, professionalism, and ethical standards in all interactions.
- Assist with reporting, daily reconciliations, and other administrative tasks as assigned by the supervisor.
- Contribute to a positive and welcoming environment for patients and staff.
- Perform any other duties assigned by the supervisor.
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About the Company
JAWABU HR CONSULTANCY SERVICES LIMITED publishes its vacancies in Kenya through Saplic. Profile created automatically.