Can you manage onboarding processes while creating a positive employee experience?
Are you confident in handling HR documentation, coordination, and onboarding compliance?
Can you stay organised while supporting multiple new hires and HR tasks?
Create smooth onboarding experiences for employees!
About the Role
We are looking for a proactive and detail-oriented HR Onboarding Specialist to manage onboarding coordination, pre-employment requirements, documentation, orientation support, and HR administrative tasks.
This role plays a key part in ensuring new hires have a smooth and positive onboarding experience while maintaining compliance with company processes and standards.
Ideal Candidate (Must Have Requirements)
Graduate of Psychology, Human Resource Management, or related course
Experience in onboarding, HR administration, or HR operations
Experience handling end-to-end onboarding processes
Knowledgeable in HR documentation and employee records management
Familiarity with HRIS and employee data management
Strong organisational and coordination skills
Excellent written and verbal English communication skills
Strong interpersonal and employee support skills
Highly organised, detail-oriented, and adaptable
Proficient in Microsoft Office and HR systems/tools
Amenable to work in our Cebu site: IT Park, Cebu City
Tasks and Responsibilities
Facilitate the end-to-end onboarding process for newly hired employees and contractors.
Ensure completion and accuracy of all pre-employment and onboarding requirements.
Coordinate with all stakeholders for smooth employee onboarding.
Prepare and issue onboarding documents such as contracts, policies, confidentiality agreements, and government forms, etc.
Conduct new hire orientation sessions and company onboarding presentations.
Guide new hires through company policies, culture, code of conduct, and compliance requirements.
Monitor onboarding timelines and ensure all onboarding milestones are completed on schedule.
Coordinate asset requests (if necessary) and system access setup with the IT and Facilities teams.
Maintain and update employee records in our system and onboarding trackers.
Address new hire concerns, onboarding inquiries, and provide ongoing support during the onboarding period.
Ensure compliance with labour laws, company policies, and internal onboarding standards.
Track onboarding metrics and provide reports on onboarding completion, attendance, and employee readiness.
Collaborate with department heads to improve onboarding processes and employee experience.
Assist in document verification and pre-employment screening when needed.
Support employee engagement initiatives.
Ensure a positive and professional first-day experience for all new hires.
Handle onboarding communications, including welcome emails, schedules, and reminders.
Monitor HMO enrollment and deletion requests, ensuring timely processing and accurate updating of employee and dependent records.
Coordinate with HMO providers regarding member enrollment, card issuance, deletions, and benefit concerns.
Maintain tracking of HMO cards, employee eligibility, and dependent documentation to ensure compliance with company policies and provider requirements.
Escalate onboarding issues, delays, compliance concerns, and HMO-related discrepancies to HR leadership when necessary.
Assist with offboarding or employee movement documentation when assigned.
Industry-leading benefits
HMO w/ Dental Coverage + Dependents
2-week paid Holiday Break. Enjoy the season without worrying about your work.
Fixed weekends off (Saturday and Sunday). Take control of your weekends, relax with loved ones, or indulge in your passions.
Take advantage of working the day shift schedule! Wake up to the sunrise and wind down as the sun sets.
We have a virtual recruitment process. What you need
Strong and Stable Internet Connection for uninterrupted video interviews
Laptop or PC with Webcam for online assessments and interviews
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About VA Platinum
VA Platinum is a leading, fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses.
We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals.
At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.
We pride ourselves on having a supportive and collaborative team.
We value energy, candid communication, and a high-performance work environment.
We are looking for someone who fits well into this culture and can contribute positively to our team's dynamic.
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