YOUR MISSION You’ll work alongside our Training and Operations teams to: Deliver engaging, high-impact training sessions Help create and continuously improve training content Assess learners and provide meaningful developmental feedback Identify skills and performance gaps through Training Needs Analysis and QA Deliver refresher and remedial training where teams need an extra boost Bring fresh thinking and digital tools into how we learn Help translate learning into stronger performance on the ground YOU MIGHT BE OUR PERSON IF… You’re a natural facilitator who brings energy into a room. You’re confident speaking to groups, but equally comfortable coaching, listening and giving constructive feedback. You’re a self-starter and problem solver who doesn’t wait to be told what needs fixing. And importantly — you believe great training should change behaviour, not just fill a calendar. WHAT YOU BRING A Bachelor’s degree in Finance, Business Administration, Economics or a related field, with at least 3 years’ experience in Training & Development, ideally within a financial or operations environment. Field experience in retail and leading high-performing teams will definitely make us take notice. Digital learning tools, Excel and presentation skills? Even better.