Key Responsibilities

1. Make inbound and outbound calls to new and existing clients.

2. Explain products/services and convert leads into active users.

3. Promote offers, bonuses, and new features to customers.

4. Follow up on leads and maintain accurate records in company systems.

5. Handle customer inquiries and escalate where necessary.

6. Share basic weekly performance reports.

Qualifications & Experience

1. Mandatory: Previous experience in a betting company and/or casino

2. Minimum 1 year in telesales or telemarketing

3. Strong persuasive and communication skills

4. Excellent phone handling and ability to work in a fast-paced environment

5. Proficient in Google Workspace