JOB TITLE: SIM Card Packaging Officer REPORTING TO: Packaging Supervisor LOCATION: Nairobi, Kenya
The Purpose of the Job The SIM Card Packaging Officer is the final critical link in our production chain before products reach our clients. This role is responsible for accurately packaging finished SIM cards and related collateral materials in strict accordance with customer specifications. You will ensure that every order is verified, securely handled, and meticulously prepared for dispatch, maintaining impeccable inventory accuracy, robust product security, and timely order fulfilment. By delivering perfectly packaged products, you directly enable our telecommunications partners to launch their services seamlessly.
A Brief Description of the Person Specs Our client is looking for a highly organized, precise, and security-conscious professional who understands that the packaging stage is not merely & wrapping but the final quality checkpoint. You possess a sharp eye for verifying quantities, labelling, and documentation, and you treat every SIM card as a valuable, sensitive asset. You thrive in a fast-paced environment, take pride in meeting productivity targets, and have an unwavering commitment to confidentiality. Your work ethic is defined by meticulous accuracy, impeccable housekeeping, and a customer-centric mindset.
Tasks, Duties & Responsibilities

• Package finished SIM cards and associated materials (leaflets, PIN mailers, activation guides) accurately and efficiently, strictly following approved customer specification sheets and work instructions.
• Meticulously verify quantities, packaging materials, and product labelling against work orders to ensure 100% accuracy before sealing any package.
• Conduct a final visual inspection of products before packaging to confirm that all SIMs meet quality standards, are free from physical defects, and match the correct batch.
• Maintain accurate, detailed, and up-to-date packaging and inventory records, logging batch numbers, quantities, and completion times for full traceability.
• Prepare completed orders for dispatch, ensuring they are correctly labelled, securely sealed, and properly staged for collection by logistics partners.
• Ensure the secure handling of products throughout the entire packaging process, strictly adhering to information security and confidentiality protocols to prevent theft, loss, or data compromise.
• Immediately report any discrepancies, shortages, overages, or damaged materials to the supervisor to enable prompt reconciliation and corrective action.
• Maintain impeccable cleanliness, order, and organisation within the packaging area, ensuring all tools, materials, and equipment are stored correctly and safely.
• Actively support stock reconciliation and inventory control activities, participating in periodic cycle counts to ensure physical stock matches system records.
• Maintain strict compliance with all information security and confidentiality requirements, safeguarding sensitive customer data, activation keys, and production codes at all times.
• Consistently meet assigned productivity and delivery targets, balancing speed with accuracy to ensure on-time order fulfilment without compromising quality.
• Actively participate in continuous improvement initiatives, suggesting practical enhancements to packaging workflows, material handling, and waste reduction.

Person Specification Educational & Professional Qualifications

• Education: A Diploma or Certificate in a relevant discipline, such as Logistics and Supply Chain Management, Business Administration, Warehouse Management, or a related field.
• Experience: 1 to 3 years of relevant experience in packaging, warehousing, logistics, or production finishing roles. Experience in a high-security manufacturing environment, card personalization, or FMCG packaging is a distinct advantage.

Skills Forte Soft Skills:

• Impeccable Attention to Detail: You can spot mismatched barcodes, incorrect quantities, or labelling errors that others would easily overlook.
• Organizational Excellence: A highly systematic approach to managing multiple orders simultaneously without mixing up batches or specifications.
• Integrity & Security Awareness: An uncompromising attitude towards protecting sensitive products and data, with a strong sense of accountability for every item you handle.
• Patience & Methodical Approach: The ability to perform repetitive, precision-driven tasks without losing focus or accuracy, especially during high-volume periods.
• Time Management: Ability to prioritize tasks effectively and work under pressure to meet strict dispatch deadlines.
• Communication: Clear verbal and written communication skills for reporting discrepancies, liaising with dispatchers, and documenting handovers.

Technical Skills: Computer Literacy: Proficiency in MS Office Suite (Excel, Word) and familiarity with basic inventory management software or ERP systems for data entry and stock tracking. Equipment Handling: Familiarity with basic packaging equipment (e.g., heat sealers, shrink-wrapping machines, labelling guns) is a significant added advantage.
Core Competencies:

• Accuracy, process adherence, inventory integrity, proactive problem-solving, effective time management, and collaborative teamwork.

Remuneration Package Our client offers a competitive compensation package designed to attract and retain skilled logistics and packaging professionals: Salary:

• A competitive monthly gross salary. Commensurate with your: Qualifications, Level of Experience, and Specific Location.
• Roles based in Nairobi typically command the higher end of this scale, reflecting the security-conscious nature of handling sensitive telecommunications products.
  

Shift Allowance:

• An additional shift allowance will be provided for officers working non- standard hours or rotating shifts where applicable.

Benefits:

• Comprehensive health insurance coverage (inpatient and outpatient).
• Pension/Retirement plan contributions (NSSF and additional company schemes).
• Generous annual leave entitlement and paid public holiday benefits.

Perks:

• A stable, secure working environment within the dynamic telecommunications manufacturing sector, with access to ongoing training, supply chain certification opportunities, and clear career progression pathways within the organization.

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