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- Plaines Wilhems
- Not disclosed
- Posted Aug 8, 2026
- Closing 07/09/2026
- Marketing / Sales
- Sales Rep
- Sales Associate
- Marketing Sales
- Entry Level Sales
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- Job Description
- As a Sales Representative, you will be responsible for
- selling TW’s products by identifying leads, educating prospects on products and
- providing existing customers with excellent support. You will also act as a
- link between the business and the customer in order to establish trust,
- increase knowledge, and make sure that TW’s products are presented in a way
that appeals to customers.
Key Responsibilities:
a. Customer Service:
- Ensure
- an outstanding experience upon arrival of customers and visitors (greeting
process).
- Interact
- with customers in a friendly, professional manner, both in-person and
- through various communication channels such as phone calls, emails, and
- online chats. Understand customer needs, provide product recommendations,
and answer queries to ensure customer satisfaction.
- Build
and maintain strong relationships with existing and potential customers.
- Follow up with customers after sales, address any concerns or issues
promptly, and ensure customer loyalty and satisfaction.
- Constantly
build knowledge of each product.
- Learn
how products work and how to troubleshoot issues with customer.
- Ensure
- all special request from customers are entered on TW’s internal system as
appropriate after clearance from Showroom Manager.
- Assist
in handling complaints to ensure customer satisfaction.
- Maintain
a well-developed pipeline of prospects.
b. Showroom & Sales:
- Work
- towards achieving or exceeding the sales target as set by Management. This
- involves actively prospecting and identifying potential customers,
generating leads, and converting them into sales.
- Ensure
the zones and display guidelines are being adhered to on a constant basis:
- Keep
zone tidy and clean.
- Products
- pricing / Identification codes / Promotional tags are well displayed at
all times.
- Sold
or on order tags to be affixed in their respective zones.
- Assist
in the set-up of the showroom.
- Ensure
compliance of merchandising guidelines.
- Ensure
order reservation as and when specific orders reach.
- Quotes
follow ups & conversion.
- c. Collaboration with
Internal Teams:
- Coordinate with other internal teams, such as
- marketing, customer service, and logistics, to ensure smooth order processing,
and timely deliveries.
d. Sales Reporting:
- Maintain
- accurate records of sales activities, customer interactions, and sales
- pipeline. Prepare regular sales reports, including sales performance, targets
achieved, and potential opportunities for improvement.
e.
- Perform any other
cognate duties within the scope of responsibilities.
What We Are Looking For:
- Minimum HSC or Equivalent
qualifications.
- Excellent
interpersonal and negotiation skills.
- At
least 2-years’ experience in sales environment.
- Performance-driven
and capable of achieving targets.
- Customer
centric attitude.
- Proficiency
in MS Office - Excel, PowerPoint and Outlook.
What We Offer:
- Competitive
compensation and benefits package.
- Entitlement
to sales commission upon achieving sales target.
- Opportunity
to work with a diverse and inclusive team.
- Professional
growth and development through continuous learning opportunities.
- A
supportive and innovative work environment that values your ideas.