Role Narrative

 As a Sales Account Manager, you will be responsible for driving revenue growth by managing customer relationships, identifying and developing sales opportunities, and closing deals for technology-based solutions. You will serve as a key point of contact for clients and work closely with internal teams to deliver solutions aligned with customers’ business and strategic objectives. 

Key Responsibilities

Lead Generation & Account Development

• Identify, generate, and qualify sales opportunities through outbound prospecting, inbound lead follow-ups, referrals, and digital engagement channels.
• Manage, grow, and retain a portfolio of client accounts within the IT and technology sector.
• Research target accounts, industries, and market segments to understand customer needs, challenges, and opportunities.
• Maintain accurate and up-to-date records of leads, accounts, and opportunities using CRM systems.
• Actively hunt for new business opportunities through cold calling, cold emailing, social selling (LinkedIn Sales Navigator), and networking.
• Stay up-to-date on industry trends, competitor activities, and market shifts to position Trinitium as the premier solution.
  
  Sales Process & Deal Management
• Understand client requirements and recommend tailored technology solutions aligned with their business goals.
• Prepare, present, and follow up on sales proposals, quotations, and solution demonstrations.
• Manage the end-to-end sales lifecycle from initial engagement through negotiation and deal closure.
• Negotiate commercial terms, pricing, and timelines to close deals effectively while protecting company interests.
  
  Customer, Vendor & Technology Partner Liaison
• Build and maintain strong, long-term relationships with clients and key business and IT stakeholders.
• Address customer inquiries, concerns, and feedback in a timely and professional manner.
• Proactively identify opportunities for account expansion, upselling, and cross-selling.
• Ensure clear communication and coordination between Trinitium Group companies and external partners (e.g., Google, AWS, SAP, Red Hat, etc.) for ongoing sales initiatives.
• Event support (when needed) - assist the Group Sales team with event logistics (venue coordination, registration, materials), help manage guest lists, invitations, and follow-up communications.
  
  Performance Reporting
• Achieve and exceed assigned monthly and quarterly sales targets.
• Track, analyze, and review sales performance metrics to improve effectiveness.
• Maintain accurate documentation of all sales activities, customer interactions, and communications in CRM systems.
• Provide regular sales reports, pipeline updates, forecasts, and account status updates to management.