Our client in the NGO sector is seeking a professional, well-presented, and service-oriented Receptionist to be the first point of contact for visitors, partners, and stakeholders while ensuring smooth front office operations. Key Responsibilities Welcome and assist visitors, partners, and staff in a professional and courteous manner. Manage the reception area and maintain a clean, organized, and welcoming environment. Answer, screen, and direct phone calls and emails promptly. Receive, record, and distribute incoming mail, parcels, and official correspondence. Schedule meetings, manage meeting room bookings, and provide administrative support. Maintain accurate visitor logs and office records. Support general office administration and perform other duties as assigned. Requirements Bachelor's Degree in Business Administration, Office Management, or a related field. Minimum 3 years' experience in a receptionist or front office role, preferably within an NGO or development organization. Excellent communication, customer service, and organizational skills. Proficient in Microsoft Office.