Quality Control/Assurance Manager

Job Grade: Permanent
Department: Technical
Job Purpose: Provides effective Laboratory services to enforce Quality Assurance, New Product Development and Technical development through established procedures, control systems and set standards in the company.
Responsible to: Factory Manager
Responsible for: Laboratory Technicians, TMH section head, in process inspector.
Job Location Head-Office –Nairobi.
Scope of the Job a) Annual Budget b) Staff
Significant Relationships a) Internal b) External Raw , packaging material store, TMH Factory, Soap factory, Accounts Department, Logistic & Purchasing and Marketing Department.
Supply Chains of other OUs
Key Accountabilities: ➢ To coordinate the activities of the entire laboratory operations to ensure right testing method are used and operations are within the departmental budget ➢ To coordinate Good manufacturing Practice activities on site in line with agreed GMP standards (PZC GMP Standard/PPLB GMP requirements). ➢ To ensure the effectiveness of the Quality Management System (QMS) and improve on the system. ➢ To collate and prepare data in order to assist factories RCA’s and problem solving sessions ➢ Managing team and individual performance through regular reviews, monitoring objectives and ensuring development ➢ Ensure all products are of the right quality through analysis of raw materials, packaging, in process and finished goods. ➢ Ensuring quality products are delivered from third party and do scheduled Supplier Audit and report through addressing of material non-conformance cases with the respective suppliers. ➢ Ensuring Customer / Market complains are analysed and feedback given after thorough Root Cause Analysis.
Person Specification: Qualifications: Degree in Chemistry or any Chemistry related Field
Technical/Professional Experience: Minimum 3-5 years in FMCG Company.
Key Attributes/ Competencies: Courage - innovative and determined to make things happen Accountability - takes responsibility for tasks and activities involved in, has high integrity Networking - is a team player, willing to share information and support others Drive - has energy and passion to exceed expectations Oneness - member of the PZ family and treats others with respect regardless of status Strong Leadership skills - able to inspire others to achieve the organization objectives Commercial Acumen - has an understanding of business issues

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