Responsibilities:

Performance Management:

• Design, implement, and continuously improve the company’s Performance Management Framework.
  
• Coordinate the annual, mid-year, quarterly, and monthly performance review cycles.
  
• Ensure every employee has clearly defined KPIs and measurable objectives.
  
• Cascade corporate objectives into departmental and individual performance targets.
• Ensure consistency and fairness in performance evaluations across all departments.
  

KPI Development & Monitoring:

• Develop scorecards and KPIs for all roles within the organization.
  
• Review and update departmental KPIs periodically.
  
• Monitor KPI achievement and identify performance gaps.
  
• Produce monthly and quarterly organizational performance reports.
  
• Recommend interventions where performance falls below expectations.
  

Performance Improvement:

• Develop and manage Performance Improvement Plans (PIPs).
  
• Partner with department heads to coach underperforming employees.
  
• Monitor progress against improvement plans.
  
• Recommend appropriate actions based on performance outcomes.
  

Data Analytics & Reporting:

• Analyze employee and departmental performance trends.
  
• Prepare executive dashboards showing:
  
• KPI achievement rates
  
• Departmental performance rankings
  
• Productivity indices
  
• High performers
  
• Low performers
  
• Performance trends
  
• Provide actionable insights for management decision-making.
  

Talent Review & Succession:

• Facilitate talent review sessions.
  
• Identify high-potential employees.
• Support succession planning initiatives.
  
• Recommend development interventions based on performance outcomes.
  

Learning & Development Integration:

• Identify competency gaps from performance reviews.
  
• Work with Learning & Development to create targeted training interventions.
  
• Measure the effectiveness of learning initiatives through post-training performance improvements.
  

Performance Culture:

• Promote a culture of accountability, ownership, and continuous improvement.
  
• Train managers on objective performance evaluation techniques.
  
• Educate employees on performance expectations and appraisal processes.
  
• Drive employee engagement around performance excellence.
  

Policy & Process Improvement:

• Develop and update performance management policies.
  
• Ensure compliance with company policies and best HR practices.
  
• Continuously improve performance management tools and processes.

Requirements:

• Minimum qualification of a BSC
• 3 years of previous experience in a similar role