Responsibilities:

Employee Relations:

• Serve as the primary point of contact for employee relations issues across the organization.
  
• Build and maintain positive relationships between employees and management.
  
• Advise managers on employee relations matters, conflict resolution, and best HR practices.
  
• Promote a healthy organizational culture and positive employee experience.
  

Grievance & Conflict Resolution:

• Receive, investigate, and resolve employee grievances promptly and fairly.
  
• Facilitate mediation between employees and management where necessary.
  
• Recommend appropriate resolutions while ensuring fairness and compliance.
  
• Maintain confidentiality throughout all investigations.
  

Disciplinary Management:

• Manage the end-to-end disciplinary process.
  
• Draft and review queries, warning letters, suspension letters, and other disciplinary documents.
  
• Conduct disciplinary hearings and prepare reports with recommendations.
  
• Ensure disciplinary actions comply with company policy and Nigerian Labour Law.
  

Workplace Investigations:

• Lead investigations into misconduct, harassment, fraud, policy violations, absenteeism, and unethical behaviour.
  
• Gather evidence, interview witnesses, and prepare investigation reports.
  
• Recommend corrective actions based on findings.
  

Policy Development & Compliance:

• Develop, review, and implement HR policies and procedures.
  
• Ensure compliance with Nigerian Labour Laws and regulatory requirements.
  
• Educate employees and managers on HR policies and disciplinary procedures.
  
• Monitor policy adherence across all departments.
  

Employee Engagement:

• Design and implement employee engagement initiatives.
  
• Conduct engagement surveys and analyse results.
  
• Recommend initiatives to improve morale, productivity, and retention.
  
• Coordinate recognition and appreciation programmes.
  

Performance & Behaviour Management:

• Support managers in addressing poor performance and behavioural issues.
  
• Recommend Performance Improvement Plans (PIPs) where necessary.
  
• Coach managers on effective performance conversations.
  

Exit Management:

• Conduct exit interviews.
  
• Analyse employee turnover trends.
• Recommend strategies to improve employee retention.

HR Reporting & Analytics:

• Prepare monthly employee relations reports.
  
• Analyse disciplinary trends, grievances, absenteeism, and employee engagement metrics.
• Present recommendations to management.

Training & Advisory:

• Train managers on labour laws, disciplinary procedures, conflict resolution, and employee engagement.
  
• Coach supervisors on handling employee issues professionally.
  

Documentation:

• Maintain confidential employee relations records.
  
• Ensure proper documentation of investigations, disciplinary actions, grievances, and resolutions.

Requirements:

• Minimum qualification of a BSC
• 3 years of previous experience in a similar role