Job Title: Onsite Manager

Location: Accra, Ghana

Employment Type: Full-Time

About the Role

Our client is seeking an experienced Onsite Manager to oversee the day-to-day operations of a premium entertainment and experience centre. The successful candidate will be responsible for customer experience, event coordination, facility management, staff supervision, and revenue growth.

Key Responsibilities

• Oversee daily operations of the experience centre
• Ensure all audiovisual, cinema, and smart technology systems are operational
• Deliver an exceptional customer experience for guests and visitors
• Manage bookings, reservations, and event schedules
• Coordinate private screenings, corporate events, and special functions
• Supervise and support onsite staff
• Monitor sales, bookings, and operational performance
• Prepare operational and revenue reports
• Support marketing initiatives and customer retention efforts
• Ensure facility assets, equipment, and inventory are properly maintained

Requirements

• Minimum of 3 years' experience in hospitality, events, entertainment, customer service, or facility management
• Strong leadership and customer service skills
• Excellent communication and organizational abilities
• Experience managing a customer-facing venue is an advantage
• Proficiency in Microsoft Office and administrative systems

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