Responsibilities:

• Supervise daily operations across all centres.
• Ensure management directives are implemented.
• Monitor compliance with SOPs, policies, and operational standards.
• Ensure consistency in service delivery across all centres.

Requirements:

• Bachelor's Degree in Business Management, Project Management
• PMP, PRINCE2, Lean Six Sigma, or operations management certification.
• Minimum of 4 years relevant experience in operations, management, Administration, and business management
• Experience using ERP or other enterprise management systems
• Data Analysis and Dashboard reporting.
• Experience developing SOPs.