Recruiter: Human Capital Outsourcing Limited (On behalf of our Client) Industry: Poultry Farming | Food Processing | FMCG Location: Thika, Kenya Employment Type: Full-Time Department: Information Communication & Technology Reports To: ICT & Graphic Design Officer / Chief Executive Officer
Position Overview
The successful candidate will provide first-line technical support, maintain computer systems and networks, assist in system administration, and ensure reliable ICT services that support efficient business operations across offices, farms, processing plants, and distribution centers.
Key Responsibilities

• Provide first-line ICT support to users.
• Install and configure computer hardware and software.
• Troubleshoot hardware, software, and network issues.
• Maintain computers, printers, and peripheral devices.
• Support network administration and internet connectivity.
• Install system updates and security patches.
• Manage user accounts and access permissions.
• Perform routine data backup and recovery procedures.
• Monitor ICT equipment performance and maintenance schedules.
• Support CCTV, biometric, and communication systems.
• Maintain ICT inventory and asset registers.
• Assist in website and email administration.
• Train users on ICT systems and applications.
• Maintain ICT documentation and user manuals.
• Ensure compliance with ICT policies and cybersecurity standards.
• Perform any other duties assigned by management.

Qualifications & Experience

• Bachelor's Degree Information Technology.
• Computer Science Qualification Accepted.
• Two Years ICT Experience.
• Hardware Troubleshooting Skills.
• Network Administration Knowledge.
• Microsoft Office Expertise.
• Windows Systems Knowledge.
• Basic Cybersecurity Knowledge.• Database Knowledge Advantage.
• ERP Systems Exposure.
• Good Communication Skills.
• Customer Service Orientation.

Key Competencies

• Technical Support
• Network Administration
• Hardware Maintenance
• Software Installation
• Problem Solving
• Customer Service
• ICT Documentation
• Cybersecurity Awareness
• Team Collaboration
• Time Management
• Communication Skills
• Attention to Detail

Human Capital Outsourcing Limited publishes its vacancies in Kenya through Saplic. Profile created automatically.