Key Responsibilities Employee Records and HR Data Management Maintain complete, accurate and up-to-date employee records, both electronic and physical. Ensure personnel files contain all required employment and statutory documentation. Update HRIS and other HR databases with employee movements and changes in employee information. Conduct periodic reviews of employee records to identify gaps, inconsistencies and outstanding documentation. Support the secure management, filing and retrieval of confidential employee information. Maintain appropriate records in line with data protection, confidentiality and records management requirements. Recruitment and Onboarding Administration Provide administrative coordination for recruitment processes, including vacancy documentation, job postings, interview scheduling, candidate communication and recruitment records. Coordinate pre-employment documentation and onboarding requirements. Prepare onboarding documentation and ensure new employees are appropriately set up in HR systems. Track outstanding onboarding documentation and follow up with relevant stakeholders. Support induction and orientation activities and maintain appropriate records. Payroll, Leave and Benefits Administration Coordinate and validate monthly payroll inputs relating to new hires, exits, salary changes, allowances, deductions and other approved employee movements. Support leave administration and maintain accurate leave records. Respond to employee queries relating to payroll, leave, benefits and HR administrative processes. Liaise with relevant internal teams and external service providers on HR administration matters as required. • Support the reconciliation and validation of HR and payroll data to ensure accuracy. Employee Services and HR Queries Serve as a first point of contact for routine employee queries relating to HR policies, procedures, benefits, employment documentation, leave and HR processes. • Provide timely and accurate information or escalate complex matters to the appropriate HR team member. Promote consistent application of HR processes and service standards. Maintain a professional, responsive and customer-focused approach to HR service delivery. HR Compliance and Audit Support Support compliance with HR policies, employment legislation, statutory requirements and institutional procedures. Assist with internal and external HR audits by gathering, validating, organising and packaging required documentation. Support periodic audits of employee records and HR processes and follow up on identified gaps. Maintain appropriate evidence and documentation to demonstrate compliance with HR requirements. HR and Data Analytics Prepare routine HR administrative reports, dashboards and data summaries as required. Maintain accurate HR records and databases to support reporting and decision-making. Provide data and supporting documentation for HR reports, audits and management requests. HR Process Improvement Support the implementation and continuous improvement of HR administrative processes, systems and workflows. Identify recurring administrative gaps and recommend practical improvements to enhance efficiency and employee experience. Support the digitisation and standardisation of HR records and processes where applicable. General HR Support Provide administrative support to the HR team across various HR initiatives and projects. Coordinate meetings, correspondence, documentation and follow-up actions relating to HR activities. Perform other HR administrative responsibilities as assigned. Qualifications Bachelor’s degree in Human Resources Management, Business Administration, or a related field. 1–3 years’ relevant experience in HR administration, HR operations, People Operations or a related HR role. Working knowledge of HR processes, employment practices and applicable labour requirements. Preferred Qualifications Professional HR certification or membership such as IHRM, SHRM or CIPD. Experience supporting HR administration within a structured, complex or multi-departmental organisation. Experience with HRIS and/or payroll systems. Exposure to HR audits, employee records audits and compliance monitoring. Experience supporting recruitment, onboarding, performance management and employee engagement processes.