Job Description Recruitment & Onboarding Coordinate the recruitment process from approved vacancy through to successful onboarding. Coordinate job advertisements, candidate pipelines, interviews and assessments. Maintain timely communication with candidates and hiring managers. Coordinate background checks and pre-employment requirements. Support preparation and issuance of employment offers and contracts. Coordinate onboarding activities and documentation. Ensure recruitment and onboarding records are complete and accurate. Monitor outstanding recruitment actions and ensure they are followed through. Employee Lifecycle Administration Manage the day-to-day HR administration that supports employees throughout their employment. Maintain accurate and confidential employee records. Coordinate employment contracts, probation, confirmation and other employee lifecycle documentation. Manage leave administration and maintain accurate leave records. Monitor attendance-related information and escalate recurring or significant issues. Coordinate employee changes such as transfers, promotions and other employment updates. Ensure required HR documentation is completed, properly maintained and accessible to authorized users. Support routine employee HR queries and escalate complex or sensitive matters to the HR Manager. HR Operations & Reporting Ensure that core HR processes are completed accurately, consistently and on time. Maintain HR information in relevant systems and databases. Prepare routine HR reports relating to areas such as headcount, recruitment, leave, contracts and employee movements. Validate HR information and identify discrepancies or missing data. Monitor key HR deadlines and milestones and proactively follow up on outstanding actions. Support HR audits, compliance activities and other operational requirements. Maintain appropriate HR files and documentation. Employee Experience & HR Support Help create a responsive and professional employee experience. Serve as a first point of contact for routine HR queries. Provide employees with accurate guidance on established HR processes and policies. Support employee engagement activities and HR initiatives. Coordinate training logistics and maintain relevant records. Support employee communications and HR events. Identify recurring employee concerns and bring them to the HR Manager's attention. Technology & Process Improvement Help build a more efficient, technology-enabled HR function. Use HR systems, digital tools and AI to improve HR administration and workflow management. Review system-generated information and ensure it is accurate and actionable. Identify opportunities to simplify, automate or improve repetitive HR processes. Support the development and maintenance of HR SOPs, checklists and workflows. Contribute ideas that improve the efficiency and quality of HR services. Our approach is simple: technology should make good HR professionals better—not replace ownership or judgment. Qualifications We are looking for potential, discipline and learning agility, not simply years of experience. You should have: A Diploma or Bachelor's degree in Human Resources, Business Administration, Management or a related field. Some experience in HR, recruitment or administration. Strong organization and attention to detail. Excellent written and verbal communication skills. Strong follow-through and ability to manage multiple priorities. Good working knowledge of Microsoft Office. Ability to handle confidential information with maturity and discretion. A proactive approach to work and a willingness to take ownership. A genuine interest in developing a career in HR and People Operations. It would be an advantage to have: CHRP or progress toward a professional HR qualification. Experience with an HRIS or recruitment system. Exposure to recruitment coordination and employee onboarding. Familiarity with AI and digital productivity tools. Experience in a fast-paced or growing organization. WHAT SUCCESS LOOKS LIKE You will be successful in this role when: HR processes move smoothly and on time. Employee and recruitment records are accurate and complete. Important deadlines and milestones are not missed. Employees receive timely and professional HR support. Outstanding actions are followed through without constant supervision. HR information can be trusted. You identify issues early and escalate them appropriately. You use technology intelligently to improve how work gets done. The HR Manager can rely on you to own the operational details and follow-through of the HR function. THE PERSON WE'RE LOOKING FOR You are someone who: Takes ownership — you do not need to be chased to complete your responsibilities. Is organized — you know what is happening, what is due and what needs attention. Follows through — you don't allow outstanding actions to disappear. Pays attention to detail — you spot errors before they become problems. Communicates well — you can engage professionally with employees, candidates, managers and senior leaders. Learns quickly — you are excited by the opportunity to grow into more challenging HR work. Embraces technology — you are curious about using AI and digital tools to make HR better. Uses judgment — you know what you can resolve and when something needs escalation. Cares about people — you understand that good HR is ultimately about helping people and the organization succeed.