Overview

Languages

• English

Education

• Bachelor's degree

Experience

• 3 years to less than 5 years
• On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Relocation costs covered by employer
• Willing to relocate

Responsibilities

Tasks

• Consult user guides, technical manuals and other documents to research and implement solutions
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

• Provide customer service
• Troubleshoot and resolve technical problems
• Operate audio-visual or electronic equipment
• Repair electronic equipment
• Install electronic equipment

Additional information

• Work conditions and physical capabilities
• Fast-paced environment
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Initiative
• Organized
• Ability to multitask
• Time management
• Honesty