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• Title, skills or company
• Categories
• Flacq
• Not disclosed
• Posted Aug 8, 2026
• Closing 07/09/2026
• Food / Beverages / Catering
• F&B Service
• Guest Service
• Welcoming
• Customer Satisfaction

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• Job Description

Welcomes, greets and seats guests in accordance with the welcoming SOP.

Provides accurate information on restaurants, menus, facilities and services.

Identifies and records guests’ preferences, special requests and dietary requirements.

Engages with guests to obtain feedback and ensure a positive dining experience.

Handles guest complaints and concerns promptly, escalating to Management when required.

Assists guests with special needs and ensures their comfort and convenience.

Coordinates with F&B and other departments to ensure smooth guest service.

Maintains awareness of restaurant operations, promotions and special events.

Ensures guest preferences and important information are properly communicated to the relevant team.

Builds positive relationships with guests and contributes to guest satisfaction and loyalty.