• Respond promptly and professionally to customer inquiries via phone, WhatsApp, and other communication channels
• Resolve customer complaints and provide appropriate solutions promptly
• Process customer orders, requests, and follow-ups accurately
• Maintain accurate records of customer interactions and transactions
• Build and maintain positive relationships with customers by delivering excellent service.

Requirements:

• Minimum of 1–2 years' experience in a customer service or client-facing role

• OND in any relevant discipline
• Excellent verbal and written communication skills
• Strong interpersonal and relationship management skills
• Good problem-solving and conflict resolution abilities.