Customer Service Representative

Responsibilities:

• Welcome and assist customers with professionalism and courtesy.
• Respond promptly to customer inquiries, complaints, and requests.
• Provide accurate information about our products and services.
• Process orders, follow up on deliveries, and ensure customer satisfaction.
• Maintain strong customer relationships through excellent communication.
• Resolve issues efficiently while upholding the company's standards.
• Record customer feedback and recommend improvements to enhance service delivery.
• Promote Mayristics Enterprise's products and services to existing and potential customers.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Good organizational and time-management skills.
• Basic computer proficiency.
• Ability to work under pressure while maintaining a positive attitude.
• Honesty, integrity, and a customer-first mindset.