Customer Service Coordinator (Shipping & Freight Forwarding)
Work mode: On-site · Location: Kuala Lumpur, Malaysia · Schedule: Full Time · Salary: RM 3,000/month.
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Job Description
Are you passionate about customer service and logistics?
We're looking for a Customer Service Coordinator to join a growing team in the Shipping & Freight Forwarding industry.
Key Responsibilities:
Manage customer enquiries professionally and promptly Coordinate import and export shipments Prepare shipping and customs documentation Liaise with shipping lines, agents, transporters, and customers Monitor shipment progress and provide timely updates Ensure smooth day-to-day operational activities
📍 Location: Bandar Puteri, Klang, Selangor
🕘 Working Hours: Monday – Friday | 9:00 AM – 6:00 PM
What We're Looking For:
Customer-focused mindset Strong organizational and multitasking skills Experience handling shipping documentation is an advantage Ability to thrive in a fast-paced logistics environment
About the Company
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