Responsibilities:

• Build and maintain strong relationships with clients.
• Respond promptly to client inquiries and concerns.
• Convert prospects into paying customers through effective communication.
• Ensure clients have a seamless and positive experience.
• Enforce company policies while maintaining customer satisfaction.
• Maintain customer records and provide regular feedback on customer trends.
• Collaborate with internal teams to improve client experience.

Requirements:

• Minimum of a Bachelor's degree
• Minimum of 2 years' experience in customer service, client relations, or a similar role.
• Excellent communication and interpersonal skills.
• Strong negotiation and conflict-resolution skills.
• Ability to multitask and manage client expectations.
• Experience in media, hospitality, or service industries is an advantage.
• Proficiency in CRM tools is a plus.

Remuneration: NGN150,000 Monthly.