Credit and Product Operations Officer

Strong analytical and credit risk assessment skills, including the ability to interpret system-generated scoring and portfolio data.

Comfort working with loan management/decisioning systems and reading data to spot performance anomalies.

Ability to build and maintain structured analytical models (such as segmentation, whitelisting, or financial projection models) using clear, auditable formulas rather than one-off manual calculation.

Ability to read across multiple related documents such as policies, technical specifications, and partner or distribution agreements and identify where they are inconsistent with each other or with actual operating practice.

Sound judgement and decision-making within delegated authority, particularly on exception and referral cases.

High level of integrity and attention to detail.

Good communication and interpersonal skills, including liaising with IT/Product teams and distribution partners on system-related issues.

Ability to work under pressure and meet turnaround targets.

Knowledge of relevant regulatory and compliance requirements.