Casual Brand Ambassador and Event Staff

• Employment type: Casual
• Location: Auckland, NZ (on-site, within the CBD)
• Rate: $23.95 per hour (adult minimum wage)

Role Requirements:

• MUST have experience inany client- or customer-facing/service role (e.g. retail, hospitality, or similar industries) (required)

• Holds a valid, Full NZ Driver's Licence with a clean driving record for the last two years (preferred)

Who We Are

At Black Diamond Agency, we bring brands & events to life! We activate real conversations between brands and their customers through events, promotions, expos, and retail pop-ups.

We work alongside some of the world’s most iconic brands—including Paramount Pictures, Mad Mex, Westfield and heaps more—to deliver incredible results.

As our global footprint grows, we are officially expanding our team across New Zealand!

We’re looking for ambitious talent based in Auckland, NZ to join us for the next chapter of our journey, and work within a fun, supportive and collaborative team that loves what they do. Check us out on Insta to see what kind of work you could be doing! @bd_agency

As a Casual Brand Ambassador and Event Staff, your tasks may include:

• Representing a variety of brands, products and services with enthusiasm and professionalism.
• Distributing promotional materials, samples and giveaways to engage potential customers.
• Delivering exceptional customer service, building rapport and generating leads.
• Supporting event operations, including food & beverage service, guest registration, event hosting and ticketing.
• Working as part of concerts, festivals and merchandise teams.
• Assisting with event setup, pack-down and general on-site logistics.
• Bringing events to life by performing as a mascot or fun costume character—if you're up for it!
• Providing reliable business support tailored to our clients' needs.
• Creating memorable experiences, bringing positive energy and great vibes to every event!

Different roles, tasks and responsibilities every shift!

Where You Might Work

🏟️ Stadiums, Sporting events and Concerts

🏖️ Beaches, Parks and public areas

🚉 Train stations, Airports, Warehouse environments

🛍️ Shopping centres

🏬 Convention centres, Expos, Trade shows and Functions

🏢 Corporate offices

Different events have different locations! 🤓 

The Ideal Candidate

• Naturally outgoing, friendly and energetic people with a positive and can-do attitude!
• Confident communicators with strong English skills who can follow guidelines and procedures with ease.
• Flexible individuals who can learn and adapt quickly.
• People who enjoy looking polished and professional.
• Team players who are equally comfortable working independently.
• Dependable, reliable and committed staff who show up for the shifts they accept.
• Must be reasonably fit — you’ll be on your feet, moving around and having fun!

Bonus Skills/Experiences/Qualifications (great to have, NOT required)

- Proven experience of leading and managing a team

- Bilingual / Multilingual speakers

No previous Brand Ambassador or Event staff experience? No worries—you're welcome to apply!

Why You’ll Love Working for Black Diamond Agency

• Choose where and when you work – only work in locations  you like and shifts that suit your schedule!
• Never bored – you get to work with a variety of brands and clients, making each shift a fresh and exciting adventure!
• Awesome Internal Team – our friendly and supportive team is always ready to answer your questions and guide you through every shift!

Plus, as part of the Black Diamond Agency family:

• We have 4-hour shift minimums & pay travel if it’s over a certain distance from the CBD
• If we reduce your hours or cancel a shift within 24 hours, we’ll pay you the shift in full!
• We train you properly and set you up for success
• We genuinely value all of our staff and treat you like family!

Ready to get paid for being your awesome self? Apply now — we can’t wait to meet you!

Note: Please register on our website. Hiring is on-going. Qualified candidates who complete and pass the application process can start immediately.