Bartender-Hospitality

Key Responsibilities

Beverage Preparation & Service

● Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, presentation standards, and guest preferences.

● Mix cocktails, mocktails, spirits, wines, beers, and specialty beverages with precision and consistency.

● Ensure proper pouring, garnishing, and presentation of all drinks before service.

● Recommend beverages, cocktails, wines, and food pairings to guests based on preferences and menu knowledge.

● Open and serve wines and champagne using proper service etiquette and standards.

● Create memorable guest experiences through engaging, professional, and personalized service.

● Upsell premium beverages and signature cocktails to maximize revenue opportunities.

● Maintain in-depth knowledge of beverage menus, ingredients, preparation techniques, and promotions.

Guest Experience & Customer Service

● Welcome guests warmly and establish a professional yet friendly rapport with customers.

● Anticipate guest needs and provide attentive, responsive, and discreet service.

● Handle guest inquiries, complaints, and special requests professionally and efficiently.

● Maintain exceptional hospitality standards aligned with luxury dining and hospitality expectations.

● Ensure guests receive prompt and accurate service even during high-volume periods.

● Maintain a polished, professional appearance and positive attitude at all times.

Bar Operations

● Set up the bar before service and ensure readiness of all stations, tools, equipment, and supplies.

● Maintain cleanliness and organization of the bar area, counters, shelves, refrigerators, and storage spaces.

● Ensure adequate stock levels of beverages, garnishes, ice, glassware, mixers, and bar supplies.

● Conduct daily stock checks and report shortages, breakages, or discrepancies.

● Monitor inventory usage and minimize wastage, spillage, and pilferage.

● Support stock ordering and receiving processes when required.

● Ensure proper storage and rotation of stock according to hygiene and safety standards.

● Operate bar equipment such as blenders, coffee machines, cocktail shakers, POS systems, and dispensers safely and efficiently.

Hygiene, Safety & Compliance

● Adhere to food safety, hygiene, sanitation, and health regulations at all times.

● Ensure compliance with alcohol service laws, age verification requirements, and responsible drinking practices.

● Maintain high cleanliness standards for glassware, utensils, and beverage preparation areas.

● Follow workplace health and safety procedures and report hazards or incidents promptly.

● Ensure all opening and closing procedures are completed accurately and efficiently.

● Handle cash, receipts, and transactions responsibly while maintaining accountability standards.

Team Collaboration

● Work closely with waitstaff, kitchen teams, supervisors, and management to ensure smooth operations.

● Assist in banquet, event, and private function beverage service when required.

● Support fellow team members during busy service periods.

● Participate in training sessions, beverage tastings, and service improvement initiatives.

● Contribute ideas for cocktail development, menu innovation, and guest engagement strategies.

Qualifications & Requirements

● Diploma or Certificate in Food & Beverage, Hospitality Management, Bartending, or related field.

● Professional bartending certification is an added advantage.

● Minimum 2–4 years of experience as a Bartender in a reputable restaurant, lounge, hotel, or luxury hospitality establishment.

● Strong knowledge of cocktails, spirits, wines, beers, and beverage preparation techniques.

● Experience working in high-end hospitality or fine dining environments is highly preferred.

● Proficiency in POS systems and cash handling procedures.

● Excellent communication and interpersonal skills.

● Strong customer service orientation and ability to handle diverse clientele professionally.

● Ability to multitask and work efficiently under pressure.

● Strong organizational skills and attention to detail.

● Flexible to work evenings, weekends, holidays, and rotating shifts.

High standards of grooming, professionalism, and personal hygiene.