Job Purpose The Administrative Assistant, Department provides efficient administrative and clerical support to ensure smooth day-to-day operations of the Department and effective support to staff and students. Key Responsibilities / Duties / Tasks Provide administrative and secretarial support to the Department. Manage correspondence, records, filing systems, and data entry. Schedule meetings, prepare agendas and minutes, and coordinate departmental activities. Support coordination of online teaching, examinations, and student-related activities. Assist in preparation of reports, budgets, and procurement documents. Respond to inquiries from staff and students and provide frontline support. Maintain inventory of office equipment and learning resources. Ensure confidentiality and proper record management. Key Performance Indicators (KPIs) Timeliness and accuracy of administrative support Quality of records management and documentation Responsiveness to staff and student inquiries Efficiency of departmental operations Qualifications Academic Qualifications: Diploma or Bachelor’s degree in Business Administration, Office Administration, or a related field from a recognized institution. Professional Experience: At least 2–3 years’ experience in an administrative role, preferably in a higher education environment. Skills and Competencies: Proficiency in ICT and office applications. Strong organizational and timemanagement skills. Excellent communication and interpersonal skills. Attention to detail and ability to maintain confidentiality.