After submitting your application, you may join our Digital Recruitment Hub for a streamlined one-day hiring process, available Monday to Friday, from 10 AM to 5 PM
MS Teams link: https://tinyurl.com/DRH247
Who are we
We are a top-tier tech solutions company specializing in BPO services for global clients.
With our 2,000+ local employees, we have been certified as a great place to work in the Philippines and have delivered exceptional consumer experiences since 2006.
Why join us
Enjoy paid training
Discover career opportunities
Have allowances
Earn performance bonuses
Qualifications
You’re the perfect fit if
You’re 18 years old and above
Graduate of High School(Old Curriculum) or Senior High School
Willing to work on-site
With excellent oral and written communication skills
Can educate customers on inquiries and other product information
Able to handle issues and complaints in a professional manner
Job Responsibilities
Responsible for delivering customer satisfaction and problem resolution to the client’s customers
Responsible for resolving customer needs, concerns, and problems
Responsible for educating the customer on detailed product information
Responsible for customer case documentation
Responsible for proper escalation, transfer,r and redirection of customer concerns.
Ability to learn and understand ongoing training and program updates to impact issue handling and overall customer satisfaction
Ability to deal with problems and find solutions that are outside of the box or outside of the standard situation

Company in the Philippines.