Summary

• The Fraud Management Lead plays a critical role in safeguarding Telecel Cash’s revenue integrity, operational resilience, and regulatory compliance by designing, implementing, and overseeing a comprehensive fraud prevention framework.
• This position is central to identifying, mitigating, and responding to emerging fraud threats across key business areas including commissions, third-party integrations, and Mobile Money Interoperability.
• By driving proactive risk assessments, ensuring robust control systems, and maintaining alignment with Security-by-Design principles, the incumbent ensures minimal financial loss, protection of brand reputation, and uninterrupted service delivery.
• The role also entails leading governance activities, delivering actionable insights to senior leadership, and ensuring adherence to legal and compliance obligations, including lawful disclosure requirements.
  

Responsibilities

• Oversee end-to-end fraud management operations to ensure timely detection, response, and mitigation of fraud incidents.
• Implement and maintain controls and systems to prevent and detect fraud across high-risk areas such as commissions, third-party integrations, and Mobile Money Interoperability.
• Lead fraud risk assessments for new and existing products and services in alignment with Security-by-Design strategies.
• Identify, coordinate, and execute mitigation measures for emerging fraud schemes and evolving threat landscapes.
• Analyze internal and external fraud trends, generate insights, and report key findings to senior management and relevant forums.
• Ensure compliance with audit requirements, regulatory mandates, and legislative guidelines, including lawful LEA disclosures.
• Participate in internal and external fraud-related forums and contribute to cross-functional collaboration on risk mitigation.
  

Requirements
Qualification Required & Experience

• 2+years of experience in fraud management, revenue assurance, or telecom/IT operations with demonstrated knowledge of telecom and FinTech fraud schemes and countermeasures.
• Strong analytical mindset with exceptional attention to detail and a commitment to accuracy and precision.
• Proficient in anti-fraud tools, systems, and telecom/IT infrastructure, including transaction monitoring and risk detection platforms.
• Excellent written and verbal communication skills with the ability to translate complex data into strategic insights.
• Results-driven approach with a focus on process optimization, commercial impact, and continuous improvement.
  

Location: Accra
How To Apply For The Job
To submit your application, click on the link below and complete all relevant fields on the online application form.
Closing Date: 07 August, 2026
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