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Shop Manager
📍 Auckland 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Administration and Office
Minimum Experience
0 years
Application Deadline
📅 17/08/2026
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Job Description
  1. Seeking for a Job
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Shop ManagerNew Zealand Red CrossAuckland, AucklandNominal Salary: To be agreedManagementC
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Permanent, Full-time (40 hours per week)
Albany
Tuesday – Saturday shifts
Ready to lead something special?
We're opening a new Red Cross shop in Albany in September and we are looking for a passionate Shop Manager to bring it to life!
If you love retail, have a knack for fashion, and enjoy building strong community connections, this is your chance to make a real impact
Located in the heart of the Albany Mega Centre, this large shop will be a busy and vibrant retail space.
You'll be leading a big team of employees and volunteers, creating an environment where people feel welcomed, supported and inspired to shop, donate and work.
If this sounds like you, then we would love to hear from you!
Please note that the successful candidate will need to be available to start around 24 th August, ahead of the shop opening in early September.
In this role you will:
Lead a team made up of Assistant Managers, a Van Driver and Volunteers, fostering a positive, collaborative culture and ensuring smooth day‐to‐day operations
Deliver high quality customer experience by creating a welcoming environment and maintaining excellent shop presentation
Drive sales by engaging customers, identifying needs, and promoting products to meet performance targets
Manage stock flow and donations, ensuring a diverse and appealing product range through effective sorting, pricing and merchandising
Recruit, train and develop shop employees and volunteers, leading by example and with the support of the Retail Regional Manager
Be available to work Tuesday to Saturday which includes one late night (7pm)
To be successful you will have:
Proven experience in a management role in retail or a customer service-orientated role
Demonstrated knowledge of retail operations, stock management, sales drivers, administration, banking and cash handling
Strong organisational and leadership skills
The ability to engage with a diverse range of customers
Enthusiasm for sustainable fashion and community impact coupled with demonstrated knowledge of clothing brands
Exceptional customer service skills, including the ability to manage difficult situations and de‐escalate conflicts effectively.
The ability to work least one weekend day as required
About New Zealand Red Cross
New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.
Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen our resilience.
We are committed to having an accessible, diverse, inclusive, and barrier‐free work environment where everyone can reach their full potential.
We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.
Why work with us?
At New Zealand Red Cross, you'll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.
We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment.
Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.
Our benefits include:
Five weeks annual leave
Discounts on Southern Cross health insurance
We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.
A recent copy of CV/Resume
Passport
Legal Right to Work In New Zealand
You must have the right to live and work in New Zealand to be considered for this job.
Applications close at 05:00 pm on 17/08/2026
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SourceJobleadsJob Function
  • Management
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