• Provide support to HRBPs and HR Associates in the execution of all HR functions, including recruitment, performance management, and Associate relations.
• Review HR-related emails, reports, and documentation prepared by HRBPs and Associates to ensure accuracy, quality, and compliance.
• Manage and monitor the end-to-end recruitment process led by HRBPs and Associates, ensuring that timelines, quality standards, and stakeholder needs are met.
• Address and resolve complex or escalated issues from employer partners and Associates with professionalism and sensitivity.
• Ensure HR policies and practices are implemented effectively across all external stakeholders and in line with local labor laws.
• Monitor Associate compliance with mandatory training, development programs, certifications, and performance expectations.
• Investigate Associate grievances or complaints and escalate unresolved or sensitive matters to the Program Coordinator.
• Oversee accurate maintenance of digital and physical records for Associates and Employer Partners.
• Lead and support disciplinary processes, terminations, and exit interviews while ensuring proper documentation and follow-up.
• Represent the HR function in meetings with the Project Steering Committee and key partners.
• Compile and present stakeholder reports, data insights, and progress updates on key HR initiatives and KPIs.
• Other assigned tasks relating to the job

• Project Steering Committee
• HRBPs/Associates
• Employers

• Bachelor's degree in Social Sciences, or related courses.
• Certification in CIPM-related certifications in Human Resources
• Proven work experience with at least 7-8 years in Human Resources
• Experience coordinating projects
• Experience supervising/managing a team of at least 3-5

• Demonstrated experience in the various HR functional areas, especially organization performance, development, HR administration, and employee relations.
• Deep understanding of Labor Law and employment equity regulations.
• Efficient HR administration and people management skills.
• Excellent record-keeping skills.
• Fantastic knowledge of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works comfortably under pressure and meets tight deadlines.
• Superb computer literacy with capability in email, MS Office, and related HR software.
• Remarkable organizational and conflict management skills.
• Strong decision-making and leadership capability.
• Meticulous attention to detail.

Location: Accra

Salary: Attractive