Responsibilities:

• Coordinate and oversee daily business operations.
• Ensure smooth workflow across departments and teams.
• Monitor staff attendance, punctuality, productivity, and performance.
• Allocate tasks and follow up to ensure timely completion.
• Monitor inventory, supplies, equipment, and company resources.
• Identify operational challenges and implement effective solutions.
• Prepare daily, weekly, and monthly operational reports.
• Track operational targets and key performance indicators.
• Coordinate with vendors, suppliers, clients, and other stakeholders.
• Ensure company policies, procedures, and operational standards are followed.
• Handle and resolve customer or operational issues promptly.
• Support cost control and improve operational efficiency.
• Monitor the proper use and maintenance of company assets and facilities.
• Assist management with the implementation of operational policies and processes.

Requirements:

• Minimum of an HND in Business Administration, Management, Operations, or a related field.
• Minimum of 2 years of experience in operations, administration, or a related role.
• Previous experience coordinating teams and daily business activities.
• Good knowledge of operational procedures and reporting.
• Proficiency in Microsoft Office, especially Word and Excel.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work independently and as part of a team.
• Experience in a service, retail, hospitality, or corporate environment is an advantage.

• Operations Management
• Team Coordination
• Leadership and Supervision
• Communication
• Problem-Solving
• Decision-Making
• Time Management
• Planning and Organization
• Reporting and Documentation
• Customer Service
• Inventory Management
• Conflict Resolution
• Attention to Detail
• Microsoft Office Proficiency
• Multitasking and Prioritization
• Adaptability and Initiative