Operations & Community Partnerships Manager (English/Spanish)
Job Description
About No Limit
No Limit Healthcare & Social Services LLC is a New Jersey DDD/Medicaid-approved provider supporting individuals with intellectual and developmental disabilities and their families. We deliver person-centered services with compassion, consistency, responsive communication, and professional standards.
The opportunity
We are hiring a highly organized bilingual professional to help lead day-to-day operations, coordinate services, strengthen relationships with families and community partners, and expand our network of qualified Direct Support Professionals (DSPs). This is not a traditional desk-only coordinator position. You will connect service delivery, staffing, documentation, client experience, and community outreach.
What you will own
• Coordinate day-to-day service activity among clients, families, DSPs, support coordinators, and the internal team.
• Respond professionally in English and Spanish and guide prospective clients and families through intake.
• Track referrals, service requests, staffing needs, follow-ups, and next steps.
• Support DSP recruitment, interviews, onboarding, and candidate communication.
• Build referral relationships and conduct thoughtful community outreach.
• Review service documentation, monitor compliance items, and help resolve scheduling or service issues.
• Maintain accurate records and weekly updates covering operations, staffing, referrals, and client follow-through.
Required qualifications
• Bachelor's degree from an accredited college or university.
• Full professional fluency in English and Spanish, including clear verbal communication and business writing.
• Strong organization, judgment, follow-through, and attention to detail.
• Professional communication with individuals with disabilities, families, DSPs, referral partners, and leadership.
• Comfort using Microsoft Office, email, spreadsheets, and CRM or case-management systems.
• Ability to work on-site in Newark and travel locally when needed.
• Ability to handle confidential information responsibly.
Preferred qualifications
• Two or more years of relevant experience in healthcare, disability services, social services, operations, recruiting, community outreach, or client services.
• Familiarity with New Jersey DDD services, Medicaid-funded programs, DSP staffing, or person-centered service delivery.
Compensation and benefits
• $48,000–$55,000 annual base salary, depending on experience and qualifications. Expected starting offer is approximately $50,000.
• Performance-based commission under the company's written commission plan.
• Health insurance and a 401(k) retirement plan, subject to plan eligibility and terms. Employer matching is not currently offered.
• Paid vacation, other paid time off, paid company holidays, and New Jersey earned sick leave.
• Employer-provided onboarding, systems training, and role-related professional training.
No Limit Healthcare & Social Services LLC is an equal opportunity employer. Reasonable accommodations are available during the application and interview process.