Marketing Officer

About Mopil Sacco
Mopil Sacco is a progressive and member-driven financial cooperative dedicated to providing reliable, innovative, and accessible financial solutions that enable members to grow their wealth and achieve their financial aspirations. We are looking for a passionate, proactive, and performance-oriented individual to join our Business Development team as a Marketing Officer.

Key Responsibilities

• Member Acquisition and Relationship Management
• Recruit new members and grow the Sacco's membership base.
• Maintain and strengthen relationships with existing members to enhance retention and
• loyalty.
• Conduct regular member visits to assess satisfaction and identify cross-selling and upselling
• opportunities.
• Respond promptly and professionally to member inquiries and concerns.
• Marketing and Business Development
• Promote the full range of Sacco products and services to drive business growth.
• Generate and nurture new business leads to achieve departmental revenue targets.
• Organize and participate in member education forums, exhibitions, activations, and other
• marketing events.
• Sales Monitoring and Reporting
• Monitor market trends and competitor activities to identify opportunities and inform
• strategy.
• Prepare accurate daily, weekly, and monthly reports on sales activities, targets, achievements, and member recruitment.

Qualifications and Experience
Academic Qualifications

• Diploma in Marketing, Sales, Business Administration, or a related field.

Experience

• Minimum of four (1) year experience in sales, marketing, or customer relationship management, preferably within a financial institution or Sacco environment.
• Key Competencies
• Knowledge and Skills
• Strong understanding of modern marketing and sales techniques.
• Knowledge of Sacco operations and the regulatory environment.
• Excellent interpersonal and communication skills.
• Ability to conduct market research and analyze data effectively.

Key Performance Indicators
Success in this role will be measured through:

• Number of new members recruited and retained.
• Achievement of sales targets, including loans, accounts, and deposits.
• Member satisfaction and engagement levels.

MOPIL SACCO publishes its vacancies in Kenya through Saplic. Profile created automatically.