• Loan Advisor- Sundays Off
• Outsourcing Management / Itel
• Hanover / St. James / Westmoreland
• Not disclosed
• Permanent full-time
• Updated 05/08/2026
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JOB SUMMARY:

Assist applicants with verifying eligibility and processing of loan request.

JOB SUMMARY:

Assist applicants with verifying eligibility and processing of loan request.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Review, determine qualification and Process loan applications

Explain to applicants the different types of loans and credit options that are available, as well as the terms of those services

• Review loan agreements to ensure that they are complete and accurate according to policy
• Correspond with applicants to improve application and respond to questions about the process
• Update documentation as and when requested

Provide enthusiastic, courteous and exceptional service to enhance customer satisfaction.

• Develop good product knowledge and use it to resolve issues
• Maintain performance standards of the company
• Maintain current product knowledge by using available resources post training
• Adhere to stated policies and procedures of the Company

Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility

EDUCATION AND EXPERIENCE:

• Minimum 3 CXC passes including English A
• Aptitude for multitasking (work with multiple interfaces)
• Prior call center experience a plus
• Must be willing to work onsite

Must be flexible to work any 5 days between Monday to Saturday - (Saturdays are Mandatory) and or public holidays

• Must be willing to work a schedule between 6:30 am to 10:00 pm

SKILLS NEEDED:

• Very good written and oral communication skills
• Excellent persuasive skills
• Results orientation
• Ability to think critically
• Detail orientation
• Assertiveness
• Must be analytical
• Team Player
• Innovative & strategic
• Tenacity
• Openness to constructive criticism
• Ref: Loan Advisor MBJ
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