Housekeeping Supervisor

Location: Nairobi – Along Thika Road |

Gross Salary: Ksh. 50,000

Duties & Responsibilities

• Supervise daily housekeeping operations to ensure guest rooms, public areas, corridors, and other hotel facilities are maintained to the highest cleanliness standards

• Allocate duties, prepare staff schedules, and monitor the performance and productivity of housekeeping personnel

• Conduct routine inspections of rooms and common areas to ensure compliance with established quality and presentation standards

• Ensure adequate availability and proper utilization of housekeeping supplies, cleaning materials, and linen inventories

• Train, coach, and support housekeeping staff to improve service quality, efficiency, and adherence to hotel procedures

• Respond promptly to guest requests, housekeeping concerns, and service issues to enhance guest satisfaction

• Monitor compliance with health, safety, sanitation, and hygiene requirements across all housekeeping operations

• Prepare housekeeping reports, inventory records, maintenance requests, and other operational documentation as required

• Coordinate with other departments to ensure smooth hotel operations and timely resolution of housekeeping-related matters

• Support management in maintaining a clean, safe, welcoming, and professionally managed hotel environment

Requirements & Qualifications

• Diploma in Hospitality Management, Hotel Management, or a related field

• Minimum of 7 years' experience in housekeeping operations within a busy hotel environment, with experience in a supervisory capacity being highly preferred

• Strong knowledge of housekeeping procedures, cleaning standards, room preparation, laundry operations, and guest service requirements

• Proven ability to supervise, train, and motivate housekeeping staff while maintaining high performance standards

• Good understanding of health, safety, sanitation, and hygiene regulations applicable within the hospitality industry

• Strong planning, organizational, and time management skills with the ability to coordinate multiple housekeeping activities effectively

How to Apply Qualified candidates are requested to apply by sending their CV to [email protected] indicating the job tittle on the subject line of your application. Deadline: June 30th 2026 Only shortlisted candidates will be contacted for further steps in the recruitment process.