- FRONT DESK OFFICERS
- Smart Deliveries
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- Smart Deliveries
- Job opportunity
- FRONT DESK OFFICERS
- Smart Deliveries
- Lilongwe
- Full time
- Closed
- Free
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- Job Description
- About Smart Deliveries
Smart Deliveries is a leading courier and delivery service provider in Malawi, committed to providing efficient and reliable logistics solutions. The company specializes in timely and secure delivery services for businesses and individuals across the country.
- Job Summary
Smart Deliveries is looking for experienced and dynamic Front Desk Officers to oversee day-to-day front desk operations, provide excellent customer service, and support courier service operations.
- Key Responsibilities
Attend to walk-in customers, phone calls, and emails.
Maintain records of shipments, customer information, and office supplies.
Support the sales team by promoting courier services and upselling to customers.
Assist with data entry and preparation of operational reports.
Follow company policies, procedures, and safety regulations.
Contribute to a positive and collaborative working environment.
- Requirements
- Qualifications
Diploma in Business Communication, Entrepreneurship, Business Administration, or a related Business Studies field.
Candidates with a Bachelor's Degree will have an added advantage.
Proven experience as a Front Desk Officer.
Ability to work under pressure with minimum supervision.
Excellent problem-solving and decision-making skills.
Willingness to work odd hours.
Strong communication and interpersonal skills.