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Branch Manager: Mombasa - First Assurance Kenya
📍 Mombasa 💼 On-site ⏰ Full Time 📋 Permanent Contract 🏷️ Other
Minimum Experience
1 year
Application Deadline
📅 28/11/2026
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Job Description
Job Summary To support delivery of targeted Medical and non-medical business retention and growth as per the set KPIs. Job Description Business Development- Branch Manage relations for all General and Medical business channels at the branch to deliver targeted premium outputs. Spearhead and implement market expansion strategies at the branch. Pipeline business management, quotation processing and transmitting the same within TATs. Draw up and operationalize SLAs with intermediaries for differentiated service delivery. Monitor and adhere to inter-departmental service level standards to ensure smooth running of the branch Renewal follow-up to achieve the targeted renewal retention ratios. Champion cross selling for branch business Coordinate intermediaries’ activities at the branch level Market Intelligence Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking daily to keep abreast of market developments. Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing. Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the result of market. Financial Debt management as per the debt management standard Manage and control expenditure for travel, events, and promotional items. Plan, assign and allocate funds for events plans, or promotional items requited for brand management through brand management activities as per the structured calendar. Operations & Compliance Actively keep up to date with relevant knowledge, legislation and developments within the business unit and insurance industry that may have an impact on the business advantage. Coordinate compliance with regulatory requirements for brokers for licensing and on boarding requirements as per ABC third party standards. Education and Experience Required: Degree in Commerce, Insurance, Law, Business Administration At least 8 years in Insurance Sales/or Underwriting Professional qualifications ACII, Diploma in Insurance (UK) or AIIK, Diploma in Insurance (Kenya).
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