Account Manager IT

Job Description

• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer's usage of our product

Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

• Communicating with clients to understand their needs and explain product value
• Building relationships with clients based on trust and respect
• Collaborating with internal departments to facilitate client need fulfillment

Minimum Qualifications

• Candidate must possess at least a Diploma/Bachelor's Degree, Computer Science / IT Field
• Fresh Graduate are encouraged to