The National Labour Commission: mediation, arbitration and remedies

By Equipo Saplic Published on 11/08/2026 Updated on 11/08/2026

It can order reinstatement, and it is free to approach.

In this guide
  1. What the NLC does
  2. The Labour Department
  3. Common grounds for complaint
  4. What to gather
  5. Document as you go
  6. Unions and collective agreements
  7. Data protection

Ghana has a dedicated body for employment disputes: the National Labour Commission.

What the NLC does

It handles mediation and arbitration of labour disputes, including claims of unfair termination.

Where a claim succeeds, the NLC may award reinstatement or compensation. The power to order reinstatement is significant — it means a dismissal is not simply a matter of money.

The Labour Department

Handles complaints about breaches of Act 651, including minimum wage violations and unpaid overtime, and can pursue prosecution.

For many issues, the Labour Department is the practical first step.

Common grounds for complaint

  • Being paid below the National Daily Minimum Wage
  • Overtime required without compensation
  • No written contract for a longer engagement
  • SSNIT contributions deducted but not remitted
  • Redundancy carried out without notifying the Chief Labour Officer
  • Unfair termination

What to gather

  • Your written contract, or evidence that none was issued
  • Payslips for the relevant period
  • SSNIT statements
  • Any correspondence about your role, pay or leave
  • Termination or disciplinary letters

Document as you go

Records created at the time carry far more weight than reconstructions afterwards. If a leave request is refused, keep the message. If overtime goes unpaid, note the dates.

Unions and collective agreements

Collective bargaining agreements are common in unionised sectors and frequently improve on the statutory minimums, including on severance.

Where your workplace is unionised, the union is often the fastest route to resolution.

Data protection

Worth knowing: processing personal data without consent breaches the Data Protection Act, 2012. That applies to how employers handle your information too.

Frequently asked questions

What does the National Labour Commission do?
It handles mediation and arbitration of labour disputes, including unfair termination, and may award reinstatement or compensation.
Where do I complain about unpaid wages or overtime?
The Labour Department handles complaints about breaches of Act 651, including minimum wage violations and unpaid overtime, and can pursue prosecution.
What are common grounds for complaint?
Pay below the minimum wage, uncompensated overtime, no written contract, SSNIT deducted but not remitted, redundancy without notifying the Chief Labour Officer, and unfair termination.
What evidence should I gather?
Your written contract or evidence none was issued, payslips, SSNIT statements, correspondence about your role, pay or leave, and any termination or disciplinary letters.
Is the union useful?
Where the workplace is unionised, the union is often the fastest route to resolution, and collective agreements frequently improve on statutory minimums.

Sources

Put this into practice

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