This position serves as Teller within the Financial Management Service (FMS) at the VA St. Louis Healthcare System (VASTLHCS). Position is responsible for the receipt, disbursement, examination, deposit, safekeeping, processing, and record keeping of collections and cash disbursements at the medical center. The position location is at Jefferson Barracks. Cash Management (50%) Performs cash management duties as outlined in VA and VHA Financial Policies and instructions issued by the U.S. Treasury Department. Designated as an authorized agent of the Treasury Department and is personally held responsible for the Treasury's advance. Responsible for all cash management functions ensuring adequate supply is maintained for operations. Makes cash payments in accordance with authority delegated by the Chief Disbursing Officer, Division of Disbursement, Treasury Department. Makes cash payments to patients, employees, and cash replenishments to Teller and Imprest Fund Cashiers. These include withdrawals of cash from Personal Funds of Patients, both restricted and unrestricted accounts; mileage allowance of claimants and beneficiaries; payments from deposited funds of deceased patients to designated persons; petty cash purchases; and negotiable instruments drawn in favor of hospitalized competent beneficiaries. Administratively responsible for all Agent Cashier input into the Austin Finance Center and Treasury reports, reconciliation and all disbursements and receipts of cash instruments. Receives, deposits, and accounts for all collections received including monies collected from a variety of sources (temporary depository; individual patient deposits, institutional award payments, reimbursement and refunds from employees, payments from first party medication copayments and category C copayments collected from patients for the Medical Care Collection Fund (MCCF), commercial vendors, other government agencies and third parties, and general collections from sales.) All funds, cash and other negotiable items received at the facility are appropriately safeguarded and must be entered into FMS (Financial Management System) through the Agent Cashier Module of the Vista Based Accounts Receivable System. Maintains automated records and generates the reports and accounts required through the Vista/IFCAP system to ensure proper identification and deposits of funds. Determines the necessity and frequency of replenishing the cash advance in order that cash on hand is not depleted, avoiding disruption of cashier services. Makes cash advance to alternate cashiers, determines if the advance is sufficient to adequately carry out the disbursing function as required. Reporting and Accountability (30%) Responsible for the administration of pre-numbered accountable forms, determining the correct level of inventories, and ensuring the correct appropriations and fund symbols are used on all accountable forms. Balances accounts and advances daily to ensure that all disbursements and collections are properly accounted for; reconciles all withdrawals and deposits daily. Determines the need and time for replenishment of funds based upon amounts disbursed during previous periods and known future needs or pre-established schedules. Responsible for preventing access of unauthorized individuals to the Agent Cashier Office and maintaining and practicing appropriate security measures. Ensures against improper disclosure of the safe combination and ensures the combination is changed annually and in accordance with manual requirements. Administrative Duties (20%) Responsible for estimating and reporting on expected time of completion of work, maintaining records of work assignments, and preparing daily, monthly, and annual accountability reports and reconciliation reports. Resolves informal complaints from customers independently. Proactively offers recommendations to the supervisor to enhance workflow efficiency and identify opportunities for improved processes, ultimately supporting superior service delivery to all customers. Primary resource for answering cashier-related questions. Provides training on functions, procedures, regulations, and provides technical support to alternate cashiers. Performs other related duties as assigned. Work Schedule: Mon-Fri 7-1530 Virtual: This is not a virtual position. Position Description/PD#: Teller/PD02200A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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