Serves as the Administrative Officer of Ambulatory Care and Ambulatory Care Nursing services with an administrative office of Associate Chief of Staff, 2 Deputy Associate Chief of Staff, Social Work Supervisor, and Chief Nurse. Major duties include but not limited to: Develop long and short-range Action Plans for the service by pulling, reviewing, and trending current performance measures, standards and goals. Closely monitor, analyze, and interpret all data maintained in various data cubes, dashboards, and reporting structures such as Strategic Analytics for Improving and Learning, Business Intelligence Service Line and VHA Support Services Center. Responsible for constant surveillance, evaluation and planning to ensure efficient utilization of space based on changing and ever-increasing program demands. Serves as the Patient Advocate for the service by meeting with patient when necessary and composing appropriate, timely correspondence for the Director's signature. Tracks all Full-Time Equivalent (FTE) and works with HR to update Organization Charts, justifying any additional FTE. Serves as the lead in administering actions concerning merit promotion and position management. Discusses, investigates, and responds to employee grievances and dissatisfactions to resolve conflicts. Execute the operating budget, prepares budget requests with justifications, and aligns resources. provides direction to the 2 administrative assistant/timekeepers who cover Ambulatory Care and Ambulatory Care Nursing Services by assigning work, providing guidance, training, and direction, and evaluating performance. Work Schedule: 8:00am - 4:30pm Monday - Friday Telework: Not Available Financial Disclosure Report: Not required You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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