Responsibilities:
Oversee the day-to-day operations of the store to ensure smooth and efficient business activities.
Supervise, train, and motivate store staff to achieve operational and sales targets.
Manage inventory by monitoring stock levels, conducting regular stock counts, and ensuring accurate record-keeping.
Receive, inspect, and verify incoming goods against purchase orders and delivery notes.
Ensure proper storage, labeling, and organization of all products to prevent damage, loss, or expiry.
Monitor stock movement and initiate timely replenishment to avoid stock shortages or overstocking.
Maintain accurate inventory records using manual registers or inventory management software.
Develop and implement inventory control procedures to minimize stock discrepancies and shrinkage.
Ensure compliance with company policies, health and safety regulations, and operational standards.
Monitor sales performance and prepare daily, weekly, and monthly operational reports.
Resolve customer complaints and operational issues promptly and professionally.
Coordinate with procurement, warehouse, and logistics teams to ensure timely delivery of goods.
Monitor store cleanliness, product displays, and overall store presentation.
Ensure all company assets, equipment, and facilities are properly maintained and secured.
Conduct regular audits and stock reconciliation exercises.
Manage the store budget, control operational expenses, and recommend cost-saving measures.
Analyze sales trends and customer demand to improve inventory planning and profitability.
Ensure proper documentation of stock transfers, returns, damaged goods, and write-offs.
Implement loss prevention measures and investigate inventory variances.
Foster a positive, productive, and customer-focused work environment.
Perform any other duties assigned by Management.
Requirements:
Minimum of an HND in Business Administration, Supply Chain Management, Logistics, Marketing, Accounting, or a related field.
Professional certification in Inventory Management, Supply Chain, or Retail Management is an added advantage.
Minimum of 2 years of experience in store management, retail management, inventory control, or warehouse operations.
Previous supervisory or leadership experience in a retail, hospitality, manufacturing, FMCG, or distribution environment is preferred.
Strong leadership and team management skills.
Excellent inventory management and stock control knowledge.
Proficiency in inventory management systems and Microsoft Office Suite (especially Excel).
Strong analytical and numerical skills.
Excellent organizational and time management abilities.
Strong attention to detail and accuracy in record-keeping.
Good understanding of procurement, warehousing, and logistics operations.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Customer service orientation and relationship management skills.
Ability to analyze sales reports and inventory trends.
Knowledge of merchandising principles and retail operations.
Ability to manage multiple tasks and meet deadlines.
Strong financial awareness, budgeting, and cost control skills.
Ability to work under pressure and adapt to changing business needs.
High level of integrity, accountability, and professionalism.
Knowledge of health, safety, and security standards applicable to store operations.
Ability to train, mentor, and develop store personnel.
Commitment to continuous improvement and operational excellence.

Company in Nigeria.